Imran Zainudin

Imran Zainudin is a highly accomplished customer experience leader with extensive expertise in managing large, cross-functional teams across the Asia-Pacific region. Currently serving as the Regional Project Manager for Customer Service at foodpanda, Imran has a proven track record in driving operational excellence and enhancing customer satisfaction. Prior to foodpanda, Imran held several key positions at Lazada, including Customer Experience Manager and Senior Associate in Strategy and Planning, where responsibilities included developing strategies to improve customer experiences for buyers and sellers, engaging stakeholders, and leading regional projects. Imran's experience also includes roles at Singtel as a Project Manager and at Maersk Line as an Account Manager, demonstrating a strong background in project management and client relations. Imran holds a Bachelor of Business Administration in International Business from Multimedia University.