Foothold Technology
Rachel Miller possesses extensive experience in public administration and customer advocacy, currently serving as the Director of Customer Advocacy at Foothold Technology since September 2006. Previously, Rachel held positions as a Planning Coordinator at the NYC Department of Health and Mental Hygiene and as a Budget Analyst at the New York City Mayor's Office of Management and Budget. Prior to these roles, Rachel was a Senior Program Analyst at The Osborne Association. Rachel's educational background includes a Master's degree in Public Administration from Syracuse University - Maxwell School and a Bachelor's degree in Sociology and Anthropology from Binghamton University.
Foothold Technology
Foothold Technology offers web-based software for human service providers that eases the burden of documentation, providing the freedom to focus on their mission. More than 1,000 agencies nationwide count on Foothold’s AWARDS software to manage and bill for their services. AWARDS is ideal for virtually all human services, including Mental Health, Alcohol & Substance Abuse, Developmental Disabilities, Homeless & Housing, Employment & Training, Seniors, Youth & Family, and more. Having originated from three agencies in 2000, AWARDS is a complete Electronic Health Record (EHR) that also supports administrative activities, including facilities maintenance, human resources, scheduling and alerts, audit reports, and automated billing. AWARDS is fully interoperable with other federally certified systems for participation in Health Information Exchanges (HIE), and is the only record-keeping system that is certified as both a Behavioral Health EHR and a Homeless Management Information System (HMIS). For more information, visit www.footholdtechnology.com.