Micah Daniels

Micah Daniels is an experienced professional in customer success and technical support, currently serving as a Senior Customer Success Manager at Forcepoint since October 2021, following roles as a Customer Success Manager and Technical Account Manager. Prior experience includes a significant tenure at Oracle from June 2015 to October 2021 as a Senior Technical Analyst, specializing as an Oracle E-Business Suite 12 Supply Chain Certified Implementation Specialist in Purchasing, and earlier as a Technical Support Analyst. Prior to Oracle, Micah held various positions, including Quality Assurance Analyst at InsideSales.com and sales management at Custom Finish Supply Company, where responsibilities spanned lead estimation, team management, and project oversight. Additionally, Micah's background includes work as an Alloy Technician at Becden Dental Lab LLC and Member Services at Hidden Valley Country Club. Micah holds a Bachelor of Science in Information Technology with a focus on Software Engineering from the University of Phoenix, obtained between 2009 and 2013.