Merrick Coussens

Merrick Coussens is a seasoned professional with extensive experience in digital retail and customer service. Currently serving as a Senior Specialist in Digital Retail at FordDirect since April 2017, Merrick has held various roles including Field Operations Specialist and Field Operations Coordinator. Prior experience includes working as an Account Specialist at Eastern Michigan University from February 2016 to April 2017, where responsibilities included maintaining student communication and overseeing work order processes. Additionally, Merrick worked as an Unarmed Guard at DK Security, Inc. from January 2013 to December 2014, demonstrating leadership by supervising over 50 guards. Merrick holds a Bachelor's degree in Business, Management, Marketing, and Related Support Services from Eastern Michigan University and an Associate's degree in General Studies from Lansing Community College.