Forethought
Dev Sharma is an accomplished machine learning and data science professional with extensive experience in various roles, including Staff Machine Learning Engineer at Forethought and Data Science Instructor at Columbia University. With a Master's degree in Applied Analytics from Columbia University and a BBA from The University of Memphis, Dev has a strong academic background. Notable career achievements include developing intelligent search products and predictive models while achieving high accuracy rates in research at Insight Data Science and dotin Inc. Dev has also contributed to NLP advancements at Infosys, managed large datasets at Zodiac21 Solutions, and played a critical role in business operations as an Assistant Team Manager at AJI Sports Bar & Grill.
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Forethought
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Forethought is a Silicon Valley software company founded by a team of Dropbox, Palantir, and Autonomy alumni in 2017. Their mission is to unlock human potential through the power of AI. Forethought transforms the customer experience by infusing human-centered AI at each stage of the customer support journey. With Forethought, organizations can resolve common cases instantly, predict and prioritize tickets, and assist agents with relevant knowledge—all from one AI platform.