Forethought
Sunny Kong is an experienced design professional with a strong background in product design and leadership. At Forethought, Sunny serves as Head of Product Design, while previously holding design leadership roles at Doma. Sunny's career includes significant contributions at Netflix as Product Design Lead and in strategy roles, Intuit as Principal Product Designer, and SAP as Senior User Experience Designer. This extensive experience reflects a deep expertise in driving product design and enhancing user experience across various industries.
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Forethought
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Forethought is a Silicon Valley software company founded by a team of Dropbox, Palantir, and Autonomy alumni in 2017. Their mission is to unlock human potential through the power of AI. Forethought transforms the customer experience by infusing human-centered AI at each stage of the customer support journey. With Forethought, organizations can resolve common cases instantly, predict and prioritize tickets, and assist agents with relevant knowledge—all from one AI platform.