Su Doyle

Su Doyle is an accomplished senior analyst in customer experience at Forrester since December 2017, focusing on various aspects of B2B customer experience strategy and execution. Prior experience includes roles as an executive partner and principal advisor with a strong emphasis on accelerating customer experience transformation across organizations. Su has also held significant positions at Checkpoint Systems, including IoT & Supply Chain Solution Leader, driving revenue growth through market development and product marketing. Additionally, experience as an independent consultant spans numerous leadership roles in product management and marketing across various industries. Earlier career milestones include executive positions at Verint, Providus, and Engage PR, alongside foundational roles at CMGI and Lycos Europe where strategic marketing initiatives were launched. Su holds a B.S. in Business/Marketing from The State University of New York.