Forsta
Martin Tontchev is a skilled technical support professional with extensive experience in team management and client communications. Currently serving as the Technical Support Team Manager at Forsta since September 2017, Martin leads a team of 150 individuals and excels in translating complex technical issues for team members. Prior roles include Technical Support Engineer for the Adobe Connect platform, Business Development Manager at AHURA Software, New Account Specialist at Ingram Micro Bulgaria, and Assistant to the Executive Director at Interlink Agencies OOD. Martin holds a Bachelor's Degree in Intellectual Property Law from the University of National and World Economy, obtained in 2014.
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Forsta
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We call it Human Experience, or HX for short. At Forsta we begin with the premise that behind every data point is a person, a real human being. You need to get closer to them to fully understand their experiences, really see who they are, better respond to their needs, and build genuine lasting relationships with them.