Eric Smith

Eric Smith is a seasoned professional with extensive experience in sales management and call center operations. Currently serving as a Senior Associate and Call Center Manager at Fortitude Re since January 2023, Eric has a proven track record of leading remote sales teams, achieving 150% of revenue goals, and managing key performance metrics at AdaptHealth from January 2020 to December 2022. Prior to that, Eric spent over 13 years at Lincare Holdings, Inc/American Homepatient as a Call Center Manager, overseeing a team of more than 250 staff, optimizing call volume with a predictive dialer system, and mentoring management personnel. Earlier career roles include positions at Cingular and Dell, where Eric developed skills in sales and customer service.