Daryl Hood

Daryl Hood is an accomplished professional in production operations and IT service management with a career spanning over 15 years. Currently serving as the Director of Production Operations at Fortive since March 2025, Daryl previously held various leadership roles at Accruent from August 2019 to March 2025, including Sr Manager - Service Management Lead and Manager - Major Incident and Problem Management. Daryl has a strong background in managing incident and problem management teams, overseeing service restoration for numerous SaaS products globally. Prior experience includes positions at DWP Digital and Hewlett Packard Enterprise, focusing on problem management and technical support, with notable achievements in root cause analysis and team development. Daryl holds A Level qualifications in Information Technology and Physical Education, along with NVQ certifications in Management and Team Leadership.