Max Battistella

Max Battistella has extensive experience in technical support, currently serving as a Senior Support Engineer for Fortra since April 2010, while also holding the position of Technical Support Engineer for Clearswift. In these roles, Max provides in-depth support for Clearswift's enterprise software products, focusing on L1/L2 technical analysis and resolution, with a strong emphasis on customer satisfaction and effective problem-solving. Prior to these positions, Max worked as Level 1 desktop support at Fujitsu Australia Limited from April 2009 to April 2010. Max's educational background includes a Comptia Security+ certification from Udemy Alumni in 2019 and a Microsoft Certified Systems Administrator credential earned from Microsoft Certified Training between 2009 and 2010.