Forum Research
Akhil Rai has extensive experience in customer interaction and support, currently serving as a Telephone Interviewer at Forum Research since July 2018, where responsibilities include conducting diverse surveys and interviews for various clients. Prior to this, Akhil worked as a Math Tutor at Humber College, assisting students with Mathematics and Statistics, and as a Peer Tutor for multiple management-related courses. Customer service experience was gained at Convergys, addressing billing issues and technical support. An internship at Global IME Capital Limited provided foundational skills in data entry and capital banking. Educational qualifications include a Post-Graduate Certificate in Global Business Management from Humber College and a Bachelor of Arts degree in triple majors (Economics, Political Science, Sociology) from Christ University, Bangalore.
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Forum Research
Forum Research is a full-service qualitative and quantitative market research firm located in downtown Toronto specializing in Market Research, Customer Satisfaction, Consumer Research, Customer Experience and Public Opinion Polling on social and political issues at municipal, provincial and federal levels.