Forward Networks
Roger S M. has a diverse range of work experience spanning different industries. Roger S'smost recent position is as a Federal Customer Success Manager at Forward Networks, Inc. starting in March 2023. Prior to this, they worked at Riverbed Technology, where they held the role of Senior Director Global Customer Success; Americas Delivery and Services Sales. In this role, they led a team of various professionals and was responsible for complex services, sales campaigns, and risk management.
Before joining Riverbed Technology, Roger was a Project Manager at Engility Corporation, where they managed SDLC projects for the DOD. Roger S also held the position of SPC Manager at Chugach Government Services Inc, overseeing multiple departments and tracking contract performance. Additionally, Roger served as an Estimator & Project Manager at Arcade Marketing CP, managing multiple projects simultaneously and ensuring adherence to quality guidelines.
Earlier in their career, Roger worked as an Operations Supervisor at McKesson General Medical, where they were responsible for warehouse functions and shipping/receiving activities. Roger S also worked as a Warehouse Lead at United Stationers.
Throughout their work experience, Roger has demonstrated their skills in team management, project execution, risk management, and operational efficiency.
Roger S M. began their education at Anne Arundel Community College in 1999 and graduated with an Associate of Arts degree in Business in 2003. Following this, they attended the University of Maryland Global Campus from 2003 to 2012, earning a Bachelor of Business Administration degree with a focus on Business Administration and Management.
In addition to their formal education, Roger S M. has obtained various certifications. In 2011, they achieved the Project Management Professional (PMP) certification from the Project Management Institute. In 2020, they obtained the Contracting Officer's Representative (FAC-COR) certification from the Human Resources Institute. Continuing their professional development, in 2021, they completed the Azure Fundamentals Course from Skill Me Up and earned the Bronze Level Certification of Sales Professional from Sandler Training.
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Forward Networks
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Forward Networks provides enterprise software for network management, specializing in a platform called Forward Enterprise that models entire networks as a mathematically accurate digital twin. This digital twin lets organizations: Visualize and search complex networks: Engineers and operators can gain a clear, end-to-end view of their physical, virtual, and cloud networks. Verify network behavior: The platform simulates all possible traffic paths based on the actual network configuration, enabling users to understand their entire network. Enhance security and compliance: Forward Enterprise can validate that network-wide policies, security postures (including Zero Trust principles), and compliance requirements are properly implemented, and helps organizations manage vulnerabilities and attack surfaces. Troubleshoot and diagnose issues: The platform allows users to swiftly investigate and resolve network incidents by querying any aspect of the network state, reviewing configuration histories, and analyzing potential paths for any packet. Support multi-cloud and hybrid environments: The product offers end-to-end visibility across on-premises, virtualized, and major public cloud platforms like AWS, Azure, and Google Cloud, regardless of vendor. Key technologies and capabilities include: Network Query Engine (NQE): Enables users to query the entire network as if it were a database—for example, searching for device configurations or validating policy compliance across thousands of devices. AI Assist: A generative AI feature that allows users to run network queries and receive plain-language explanations using natural language prompts, lowering the expertise barrier and speeding troubleshooting. No-disruption deployment: Forward Networks’ software is agentless and non-intrusive—requiring no write credentials, no hardware appliances, and no changes to existing device configurations. Forward Networks serves some of the world’s largest and most complex enterprises and government agencies, helping them modernize networks, improve reliability, reduce mean time to resolution (MTTR), and de-risk operations across on-premises and cloud infrastructures.