Foundever
Brigitta Winter is an experienced Training and Quality Manager at Foundever since 2023, where responsibilities include designing and implementing training solutions in collaboration with global stakeholders and Subject Matter Experts, as well as creating engaging digital training materials managed through an LMS. Previously, Brigitta served as a Learning Specialist, focusing on developing training programs to enhance employee skills. Additional experience includes roles as Lead Trainer at Sitel Group and various positions at Teleperformance, including Skills Trainer, Team Manager, and Customer Service Specialist. Brigitta holds a Professional Diploma in Digital Learning Design from the Digital Learning Institute and a Bachelor of Arts in Russian, Central European, East European, and Eurasian Studies from Pázmány Péter Katolikus Egyetem, alongside studies at multiple prestigious institutions.
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Foundever
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As one of the largest global providers of customer experience (CX) products and solutions, Foundever empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. With 160,000 people around the globe – working from home or from one of our CX hubs – they securely connect best-loved brands with their customers over 8 million times every day in 50+ languages. Whether digital or voice-based, their solutions deliver a competitive edge across all customer touchpoints.