Foundever
Krasimir Nedyalkov is an experienced professional in workforce management with a strong background in various roles across multiple companies. Currently serving as a Senior WFM Manager for Global & Strategic Accounts at Foundever since January 2022, Krasimir previously held the position of WFM Manager for Global Accounts. Prior experience includes serving as WFM Manager for Eastern Europe at Sitel from 2014 to December 2021 and positions in workforce management planning and scheduling. Earlier in the career, Krasimir worked as an HR Specialist at bauMax AG and as an Accountant at PN Consult from 2008 to 2012. Krasimir holds a Master's degree in Business Administration and Management from the University of National and World Economy, earned between 2006 and 2012.
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Foundever
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As one of the largest global providers of customer experience (CX) products and solutions, Foundever empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. With 160,000 people around the globe – working from home or from one of our CX hubs – they securely connect best-loved brands with their customers over 8 million times every day in 50+ languages. Whether digital or voice-based, their solutions deliver a competitive edge across all customer touchpoints.