Foundever
Silvia Trifonova is an experienced Enterprise Learning and Development Manager in Revenue Operations at Foundever since October 2019, where responsibilities include developing global onboarding plans and delivering executive-level training to senior leaders in areas such as strategic planning and leadership development. Previously, Silvia held temporary roles in Human Resources and Talent Development in Bulgaria, leading initiatives for employee well-being and corporate social responsibility. Extensive prior experience includes roles at Sitel Group, where Silvia functioned as a Learning Specialist and Technical Support Specialist, and an internship in interior design at Total-M Ltd. Silvia's education comprises degrees from Technical University of Sofia and additional studies at Manisa Celal Bayar Üniversitesi and Institute Sejong in Sofia, complemented by a high school diploma focusing on German and English languages.
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Foundever
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As one of the largest global providers of customer experience (CX) products and solutions, Foundever empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. With 160,000 people around the globe – working from home or from one of our CX hubs – they securely connect best-loved brands with their customers over 8 million times every day in 50+ languages. Whether digital or voice-based, their solutions deliver a competitive edge across all customer touchpoints.