Foundever
Victor Manuel Solano is an experienced professional with a strong background in client management and operational leadership. Currently serving as Global Director of Strategic Accounts at Foundever since September 2017, Victor coordinates efforts across multiple countries to enhance customer experience for a key global fintech client. Previously, Victor held various roles at Sykes Enterprises, Incorporated, culminating as Senior Manager of Account Operations, where significant process improvements led to enhanced performance metrics in the LATAM region. Victor holds a Master of Business Administration from EUDE Business School and a Bachelor's degree in Industrial Engineering from Universidad Francisco Gavidia.
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Foundever
40 followers
As one of the largest global providers of customer experience (CX) products and solutions, Foundever empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. With 160,000 people around the globe – working from home or from one of our CX hubs – they securely connect best-loved brands with their customers over 8 million times every day in 50+ languages. Whether digital or voice-based, their solutions deliver a competitive edge across all customer touchpoints.