Foundever
Wanzel Jessie, ACC, CEC, is an accomplished executive with extensive experience in account management, operations, and leadership coaching. Currently serving as the Director of Global Account Management at Foundever since April 2023, Wanzel also runs MIH Coaching as an Executive and Leadership Coach, focusing on personal growth and team building. Previous roles include Director of Client Services/Operations at Asurion, where revenue responsibilities ranged from $40M to $150M, and Senior Client Services/Operations Manager at N.E.W. Customer Service Companies, Inc., where successful account strategies significantly impacted revenue and service levels. Wanzel has held prominent operational leadership positions at MasTec and Best Buy, showcasing a robust background in optimizing performance and enhancing customer experiences. An educational foundation includes an AA in Business from the University of Phoenix.
This person is not in any offices
Foundever
40 followers
As one of the largest global providers of customer experience (CX) products and solutions, Foundever empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. With 160,000 people around the globe – working from home or from one of our CX hubs – they securely connect best-loved brands with their customers over 8 million times every day in 50+ languages. Whether digital or voice-based, their solutions deliver a competitive edge across all customer touchpoints.