Nitin Grover

Nitin Grover is an experienced professional in the financial services industry with a strong background in customer experience management, debt service management, and process streamlining. Currently serving as the Location Head for Credit Card Collections - North and Contact Center Head at FPL Technologies since March 2023, Nitin previously held the position of Assistant Vice President at AU Small Finance Bank and Senior Manager at Axis Bank. Nitin's extensive career began at Teleperformance and has included various roles at Max Life Insurance Company Limited and Genpact, showcasing rich experience in the BFSI domain. Nitin holds an MBA in Finance and Operations Management from Swami Vivekananda Subharti University and a commerce degree from Himachal Pradesh University.