Davian T. Darby

Davian T. Darby, MBA, currently serves as a Customer Experience Insights Analyst at Freeman Company since December 2023, bringing extensive experience in customer experience and analysis from previous roles at Assurant and TracFone Wireless, Inc. Notable contributions include developing analysis plans and methodologies for Core Business Processes and delivering detailed findings to enhance customer experience. Davian's early career included a role as a Career Resource Coordinator at the University of Miami School of Law, where management of departmental budgets and implementation of cost-saving strategies generated a 10% savings. A background in financial services as a Promotional Manager at Platinum Work Records further complements Davian's expertise. Davian holds a Master of Business Administration and a Bachelor's degree in Business Administration and Management, both from the University of Miami Herbert Business School.