Freespace
Paul Matthews is an experienced manager in Customer Success, currently establishing the department at Freespace since July 2024, focusing on effective processes and customer outcomes. Prior to this role, Paul held various positions at Smart Communications from March 2004 to April 2024, including Enterprise Customer Success Manager and Global Support Manager. Earlier in Paul’s career, roles included Support & Test Engineer at Advanced Visual Technology and QA Analyst at Schlumbergersema Inc. Paul holds a BSc in Computer Science from the University of South Wales, earned between 1994 and 1999.
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Freespace
Make space for more. Learn how we connect people, space and activity to achieve better outcomes for your business and transform the employee experience. Our approach. We recognise the lack of human-centric intelligence around the use of workspaces has created a disconnect, between individual employees, their organisational culture and their workspace. This coupled with the switch to hybrid working has left many organisations with too much space and the wrong space types. Our mission is ‘to empower the world’s largest businesses to achieve more, by reconnecting people, workspaces and activity’. For us, the right space enables organisations to create an environment that helps people to achieve more for themselves (satisfaction, engagement, promotion) and the business (growth, profitability, efficiency). This is the essence of ‘make space for more’.