FREITAG
Isabelle Koss is a Customer Relationship Specialist at FREITAG since December 2022, with previous roles including Sustainability Ambassador and Customer Care Representative at Stanley/Stella from September 2020 to November 2022. Isabelle has experience in external communications with Green Office for KU Leuven and volunteered with Fashion Revolution Belgium, focusing on social media and event management. Demonstrating a strong foundation in customer service, Isabelle worked as a staff member at Lac Souterrain de St-Léonard, a marketing and communication professional at OBRA | Hecho a Mano, an interviewer at GfK, and in various roles at Chupenga and McDonald's. Isabelle holds a Master of Business Administration in Business Administration and Management with a focus on Sustainability Management from KU Leuven, along with Bachelor's degrees in Business Management and Marketing, and additional educational credentials from Southwestern University of Finance and Economics and Freie Universität Berlin.
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FREITAG
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THE FREITAG STORY In 1993, graphic designers Markus and Daniel Freitag were looking for a functional, water-repellent and robust bag to hold their creative work. Inspired by the multicolored heavy traffic that rumbled through the Zurich transit intersection in front of their flat, they developed a messenger bag from used truck tarpaulins, discarded bicycle inner tubes and car seat belts. This is how the first FREITAG bags took shape in the living room of their shared apartment – each one recycled, each one unique. With their innovation, the brothers inadvertently triggered a seismic event in the world of bag making. Its tremors have since made themselves felt in Zurich and the cities of Europe and spread all the way to Asia, making FREITAG the unofficial outfitter of all urban, bike-riding individualists. The tarp bag headquarters have been located at the Noerd industrial complex in Zurich-Oerlikon since 2011. Here, on premises measuring over 80,000 square feet in area, the tarps are disassembled and washed and cut to size by hand. FREITAG thinks and acts in cycles – and that is evident in the factory as well: Each step and process is looked at not only from the aspect of profitability but also through the eyes of FREITAG. In 2014, Daniel and Markus Freitag gave themselves a new raw material on which to flex their creative muscles: F-ABRIC. Their rugged, completely compostable textiles are based on vegetable fibers produced using a minimum of resources within an area of 2500 kilometers form the factory.