Fresha
Melanie Marsden currently serves as the Global Head of Professional Services at Fresha since November 2021, following a role as Partner Success Manager. Previously, Melanie Marsden worked at Booking.com from June 2017 to October 2021 in various positions including Booking Home Partner Manager and Account Manager, focusing on empowering accommodation partners with business insights and system tools. Prior experience includes managing the Traveltech Lab at The Trampery, supporting innovation in the travel sector, as well as roles at InterContinental Hotels Group, Fairmont Resort MGallery Collection, and Sofitel Luxury Hotels and Resorts, where customer service and operational support were key responsibilities. Melanie Marsden began their career in hospitality and management with a Bachelor of Business in Hotel Management from The Hotel School Sydney.
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Fresha
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Fresha is the world's largest and top-rated booking platform for Beauty and Wellness trusted by millions of consumers worldwide. Fresha is used by 70,000+ businesses and 300,000+ professionals worldwide, processing over 20mil appointments per month. Fresha is headquartered in London, United Kingdom with global offices located in New York City, Vancouver, Sydney, Dublin, Amsterdam , Dubai and Warsaw. The company raised $185M in venture capital funding to date from leading institutional investors.