Isaac Thomas

Lead - Customer Marketing at Freshworks

Isaac Thomas possesses a robust background in marketing and business strategy, currently serving as the Lead of Customer Marketing at Freshworks since January 2022, where efforts are focused on driving engagement and advocacy among customers. Prior experience includes leading marketing initiatives for ITILITE in the US and SEA, developing go-to-market strategies, and launching the ITILITE Expense platform. Isaac also held roles at Intellect Design Arena Ltd focusing on digital marketing strategy and operations, and at Faronics Corporation managing channel partnerships and product marketing. Early career experience includes serving as a Senior Systems Engineer at Infosys, effectively bridging the gap between clients and development teams. Isaac holds an MBA in Information Technology Management from S P Jain School of Global Management and a B.E. in Electrical and Electronics Engineering from Karunya Institute of Technology and Sciences.

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Chennai, India

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Freshworks

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Freshworks provides intelligent customer engagement software for businesses of all sizes, making it easy for teams to win customers for life. Freshworks SaaS products are ready to go, easy to use, and offer quick returns on investment.