RD

Rahiza Dalik

Customer Success Operation Manager at FrogAsia

Rahiza Dalik is an experienced operations and account management professional currently serving as Operation Lead at FrogAsia since March 2012. In this role, Rahiza manages two teams, ensuring smooth day-to-day operations and maintaining effective relationships with various stakeholders, including government departments and educational institutions in Malaysia. Previous roles include Communications Officer and Team Coordinator at FrogAsia, where Rahiza focused on stakeholder engagement and training coordination, respectively. Prior to FrogAsia, Rahiza worked at YTL Communications Sdn Bhd as an SOPP Executive, developing operating procedures for new projects, and at Kementerian Pendidikan Malaysia as a Government Secondary School Teacher, managing classroom administration and teaching English. Rahiza holds a Bachelor of Education in Teaching English as a Second or Other Language from The University of Auckland, along with additional education qualifications from the same university and the International Languages Teacher Training Institute.

Location

Kuala Lumpur, Malaysia

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FrogAsia

We are a social enterprise that aims to transform teaching and learning through technology. With a mission to provide equal access to quality education for all students, we offer 21st-century learning solutions through a technology-based approach. In 2012, we started as the first in the world to connect an entire nation through a single, cloud-based learning platform. Our virtual learning environment, the Frog VLE, is an award-winning platform used by 12 million people worldwide. Our work in transforming education through technology encompasses building learning communities, influencing thought-leadership, and enabling businesses to provide training and development. We are honoured to have been recognised for the work we do where we have won Platinum trophies for the Excellence in Provision of Literacy and Education Award in 2017 and 2019 as well as a Gold award in the same category in 2022. Our Learn From Home initiative has also won the People’s Choice Category of the Constellation Awards by AVPN Asia which celebrates the positive impact of innovative projects brought about by social investors in 2022. More recently, we've also received the Bronze Award for the Best In-house Candidate Experience category in the Employee Experience Awards of 2022 which honours organisations that have excelled at providing meaningful employee experiences and positive work cultures with the best HR practices in the country.


Headquarters

Sentul, Malaysia

Employees

51-200

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