Frontline Insurance
Melissa Michaels has a diverse work history in quality assurance and software testing. Melissa started their career at JPMorgan Chase as an Account Supervisor and Payment Research Specialist before transitioning to a QA Software Analyst role. In this role, they were responsible for testing internal software applications and workflows. Melissa then worked at Bonnier Corporation as a QA Analyst, testing various magazine websites using content management systems like Wordpress and Drupal. Melissa also has experience at Access MediQuip as a QA Analyst, where they worked in an Agile test environment and collaborated with developers and business analysts. At Florida Virtual School, they served as a Quality Assurance professional, utilizing Test Rail and Service Now for testing and executing the testing lifecycle. Melissa'sresponsibilities also included running SQL queries and performing cross-browser testing. Most recently, Melissa worked at PlanSource as a Quality Assurance Analyst, where they provided technical support and conducted quality assurance activities related to the usage, maintenance, and development of products and services. Currently, they are employed as a Certified Scrum Master at Frontline Insurance.
Melissa Michaels attended Seminole State College of Florida and graduated with an A.S. degree in Business Administration in 2002. In addition to their degree, they obtained the Certified ScrumMaster® (CSM®) certification from Scrum Alliance in July 2022.
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Frontline Insurance
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At Frontline Insurance, we’re more than an insurance company. We’re your partner in protecting what matters most in your life. We bring peace of mind to your home, liability and property insurance needs by listening, understanding and responding with reliable, competitively priced insurance policies and individual attention. We provide coverage and a level of service that’s above and beyond the expected. And if you experience a loss, we work as a partner to make you whole again, resolving your concerns, as well as your claims. Frontline Insurance is a group of independent insurance companies serving coastal homeowners throughout the Southeast United States in Florida, Georgia, Alabama, North Carolina, and South Carolina. We offer homeowners a financially stable, proven insurance company with a record of superior claims service. Our partnership, experienced insurance agents and willingness to go the extra mile ease the burden that comes with experiencing a loss – and make your search for quality homeowners insurance at competitive rates simple and straightforward.