FSP
Tom Gibson is an experienced IT professional with a diverse background in service management and delivery. Currently serving as a Managed Services Delivery Manager at FSP since April 2023, Tom previously held various leadership roles, including Head of Service Design, Transition and Portfolio, and Service Desk Manager at PMC Retail from April 2015 to February 2023. Prior experience includes IT Service Desk Manager at GroupM, ICT Manager UK at CLC World Resorts & Hotels, Head of IT for Europe and Asia Pacific at Whitney Group, and Senior IT Technician at Mace Group. Tom's educational background includes a BA HONS in Technical Theatre Studies from Middlesex University and A Levels in English, Theatre Studies, and Media Studies from Stanmore Sixth Form College.
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FSP
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FSP are a leading digital transformation specialist that combines real world experience in business strategy, change and adoption and digital solution delivery. We are a people-centric business characterised by our values-led ethos and inclusive culture. We work with a variety of public and private sector organisations to help them to transform the way they work and accelerate the opportunities provided by digital transformation. Our expertise in Digital Strategy & Consulting, Business Productivity Applications, Cloud Solutions, Cyber Security, Data & AI, Business Change and Managed Services, helps our customers to deliver on their organisational goals. Having built an enviable reputation for industry leading customer experience and long term, trusted relationships, FSP are the trusted digital transformation partner for major public and private sector organisations. We are a Microsoft Gold Partner with the following accreditations: ISO27001 Certified by UKAS ISO9001 Certified by UKAS 2022 #2 Best Companies™ UK - Q2/Q3 #1 Best Companies™ UK - Q1 #1 in Tech - Q1/Q2/Q3 #1 South East - Q1/Q2/Q3 3-star World Class 2021 #6 Great Place to Work UK - Best Workplaces™(medium category) #1 Best Workplaces™ for Women #3 Best Workplaces™ in Tech Excellence in Wellbeing UK 2020-2021 2020 #1 Great Place to Work UK - Best Workplaces™(medium category) & Best Workplaces™ for Women & in Tech Great Place to Work Europe - Best Workplaces™ Excellence in Wellbeing UK 2020-21 2018 #2 Great Place to Work UK - Best Workplaces™ (small category) #4 Best Workplaces™ for Women #4 Great Place to Work Europe – Best Workplaces™ 2017 #1 Great Place to Work UK - Best Workplaces™(small category) #3 Great Place to Work Europe – Best Workplaces™ 2016 #1 Great Place to Work UK - Best Workplaces™ (small category) Great Place to Work UK – Excellence in Employee Voice & Most Trusted Leadership