Sean Medla

Sean Medla is an experienced IT professional with extensive expertise in technical support and team leadership across various sectors. Currently serving as a Service Desk Analyst and Tech Lead at FTI Consulting, Sean provides a wide range of technical support services and project assistance for a global ERP implementation. Previously, Sean held roles including Senior IS Support Specialist at WilmerHale, where supervision of the workplace support team was a key responsibility, and IT Helpline Analyst at Slaughter and May, offering first and second-line support. Sean's background also includes technical supervision at Freshfields Bruckhaus Deringer, IT Operations Support Engineer EMEA at Heidrick & Struggles, and Technical Support Analyst at NetSupport, complemented by foundational experience as a Systems Administrator at Agentur Wulff. Sean's career reflects a commitment to resolving technical issues and enhancing operational efficiency within diverse and dynamic environments.