fullstop.ai
Michael Bishop is the Founder and CEO of fullstop.ai, a role held since January 2005. Under Michael's leadership, fullstop.ai, based in Brisbane, has emerged as a collective of telecommunications and IT specialists focused on automating high-volume customer interactions for medium-to-large enterprises, government entities, and telecommunications companies. Prior to this venture, Michael worked in communications for Virgin Australia from January 2004 to December 2004, overseeing PABX systems and project delivery in complex environments. Michael began their career in ICT as a Level 3 Helpdesk support at Azentro in 2003 and is an alumnus of Anglican Church Grammar School (Churchie), graduating in 2004.
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fullstop.ai
Since 2005, fullstop.ai has been redefining customer service with our unparalleled approach. Standing at the forefront as Australia’s top-tier conversational AI provider, we proudly lead the nation in managing over 20 million interactions annually, leveraging the power of Google's world-class technology. We are a small and agile Australian owned and operated company and prioritise the security of our client data by safeguarding it on home soil. With a deep understanding of Australian call centre operations, we remain committed to empowering enterprise businesses with cutting-edge conversational AI solutions. As a fully certified provider, we continuously monitor and adapt to enhance the customer experience in real time and our commitment to transparency ensures full visibility of data, empowering our clients to proactively identify emerging issues or themes. Our services extend across customer service, sales, and support. With our diverse applications and agile approach, we provide a complete suite of services tailored to meet every unique business requirement. Our clients experience: - Enhanced customer engagement - 24/7 customer support - Increased efficiency - Cost savings - Increased Scalability - Data driven insights - Faster issue resolution - Seamless integration To learn more, head to fullstop.ai Phone 1800 901 902