Fundation
Miguel Cespedes has extensive experience in customer service and collections, currently serving as the Head of Servicing Operations at Quantum Financial Technologies since August 2016, where responsibilities have included overseeing customer service and collections. In addition, Miguel holds the position of Head of Customer Support at Linear Financial Technologies since February 2021. Prior experience includes various roles at E*TRADE from Morgan Stanley, progressing from Credit Analyst to Manager of Credit Risk Operations between December 2009 and August 2016. Miguel's career also features roles such as Collections Coordinator with the Washington Redskins and Senior Collections Counselor at the State Department Federal Credit Union, along with earlier work as a Delinquency Control Counselor at Navy Federal Credit Union.
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Fundation
Fundation empowers the small business economy through enabling banks, B2B vendors and other institutions that serve the small and medium sized business (SMB) community. Fundation develops private label loan origination solutions for banks and non-bank lenders, develops embedded credit programs and offers sales enablement software solutions (e.g. CRM, B2B marketplace) for SMB sized suppliers through its Kinnek subsidiary.