Irene Chukwu

Irene Chukwu is a seasoned professional with extensive experience in operational excellence within the fintech sector, currently serving as the Manager of Operational Excellence at FundThrough since February 2021. Irene has successfully led initiatives that optimize business performance, yielding significant improvements such as a 60% reduction in operational errors and a 15% enhancement in performance metrics. Prior roles include Specialist in Operational Excellence and Business Operations Analyst at FundThrough, where Irene implemented automated processes that recovered over $5 million in backlogs and increased operational efficiency. Previously, Irene worked at Simply Green Home Services Inc., where strategic improvements led to notable changes in customer onboarding and cost reductions. Irene's career began at Walmart, where strong leadership in customer services contributed to high operational and financial rankings, complemented by research analyst experience at the Social Planning Council of Peel. Irene holds an Honors Bachelor of Science degree in Economics and Psychology from the University of Toronto.