Funraisin
James Phan has extensive work experience in various technical roles. James worked at Funraisin from 2020 to present, starting as a Support Specialist and later transitioning to Implementation Specialist and then Implementation Lead. In these positions, they handled tasks ranging from customer support and troubleshooting to implementation and QA of custom functionality for client sites. James also conducted training sessions for the wider team and collaborated with project managers, designers, and developers to implement site and event content.
Prior to Funraisin, James worked at Indra in 2020 as a Support Engineer, where they implemented a video management solution for Sydney Trains' CCTV upgrade project. James also monitored network and IT infrastructure events and resolved issues when possible.
In 2019, James worked as a Compliance Officer at Services Australia, performing complex analysis, audit tasks, and data extraction to ensure correct decisions regarding customer needs and entitlements. James also liaised with other government agencies for data assessment.
Before that, James had a role as a Web Developer from 2018 to 2020. Additionally, they worked at Intellifix from 2016 to 2018 as a Field Support Technician, providing technical support, installation, and troubleshooting for various devices.
Overall, James Phan has a diverse background in technical roles, showcasing their expertise in project management, implementation, support, and troubleshooting.
James Phan attended Western Sydney University from 2016 to 2019, where they pursued a Bachelor of Information and Communications Technology with a focus on Mathematics.
Funraisin
Worldwide fundraising and event managers are getting to know their supporters better and increasing their revenue with Funraisin. It's online fundraising, done the right way. Funraisin is a standalone platform used by leading nonprofit organisations to run their online P2P fundraising and events, community fundraising and power their brand sites. Being fully customisable, Funraisin puts control back in the hands of nonprofits to deliver amazing online experiences to their supporters and increase their fundraising. Packed with features, organisations can create beautiful web pages, track the value of online and offline channels in driving donations and P2P registrations, sell tickets and merchandise, create device-specific experiences, and much more. We're all about helping you level up your fundraising and putting you in control of your brand online.