Fusion CX
Brad Call is an accomplished executive with extensive experience in operations and client success across multiple organizations. Currently serving as Vice President at Fusion CX since May 2022, Brad also holds the position of VP of Operations at Boomsourcing, where efforts have contributed to significant company expansion from 25 to 1200 global employees. Previously, Brad worked at Digital Media Solutions Group as Director of Client Success and Senior Account Manager, focusing on performance marketing and client engagement through data-driven strategies. Earlier roles included Sr. Strategic Account Manager and Call Center Manager at 1on1 Marketing, where leadership and analytical skills were essential in driving growth and managing team performance. Brad holds a degree in Business, Finance and Banking from Utah Valley University, completed between 2009 and 2012.
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Fusion CX
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Fusion CX is one of the fastest-growing providers of Business Process Management & global customer experience management solutions. We offer omnichannel consumer engagements in 40+ global and regional languages to more than 250 clients worldwide. With a global workforce that includes 14,000+ professionals across 14 countries worldwide and from diversified educational & ethnic backgrounds, we have been augmenting, strengthening, and accelerating client success continually through customer service excellence.