Fusion CX
Debanjan Guha currently serves as Associate Vice President of Global Service Delivery at Fusion BPO Services since May 2021, where prior roles included Director of Service Delivery for Healthcare and Senior Manager. Debanjan's career began at WIPRO, where tenure spanned from 2009 to 2021, holding positions including Senior Team Leader, Manager, and Deputy Manager in the healthcare sector, focusing on Payer and Provider services. Earlier experience at WIPRO LTD. as Assistant Manager involved specialized roles in revenue cycle management, medical billing, and coding. Educational qualifications include a Post Graduate Diploma in Customer Service Management from Symbiosis Institute of Management Studies and a BSc in Hotel Management coupled with an MBA in Customer Relations, Medical Billing, and Coding from Bholananda National Vidyalaya.
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Fusion CX
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Fusion CX is one of the fastest-growing providers of Business Process Management & global customer experience management solutions. We offer omnichannel consumer engagements in 40+ global and regional languages to more than 250 clients worldwide. With a global workforce that includes 14,000+ professionals across 14 countries worldwide and from diversified educational & ethnic backgrounds, we have been augmenting, strengthening, and accelerating client success continually through customer service excellence.