Supaporn Chullawongsasilp

Supaporn Chullawongsasilp has a diverse work experience spanning over 16 years. They started their career at Datamat Group as a Senior IT Helpdesk, providing end-user support for various companies and troubleshoot problems on different applications. They then moved on to TOYOTA TSUSHO SYSTEMS (THAILAND) Co., Ltd., where they served as a Regional Helpdesk Manager, providing first-level support and managing daily operations.

After that, Supaporn joined G-ABLE Company Limited as an Account Delivery Manager, responsible for managing project teams and delivering IT services to customers. They then worked at TMB Bank PCL as an Assistant Vice President of IT Service Management, where they led the operational activities of the IT Service Desk and ensured user satisfaction.

Supaporn later joined Ngern Tid Lor as an IT Helpdesk Lead & ITSM Process Improvement, where they managed a team of IT Helpdesk specialists and resolved complex technical problems. They then joined Tokio Marine Safety Insurance (Thailand) Public Company Limited as an IT Operations Manager, accountable for the technical aspects of services delivered by the IT Infrastructure and Operation team.

Currently, Supaporn is serving as the Deputy Vice President, Lead of IT Service & Support at FWD Insurance. In this role, they manage a team to support incidents, provide IT security support, and oversee IT service requests and user profiles.

Throughout their career, Supaporn has demonstrated strong leadership skills, technical expertise, and a focus on delivering efficient results.

Supaporn Chullawongsasilp received a Bachelor's Degree in Computer Business Administration from Bangkok University, which was completed from 2000 to 2004. In addition to their degree, they have obtained various certifications including e3: Engage, Empower and Execute from SEAC in 2019, CompTIA Project+ from Network Training Center Co., Ltd. in 2017, ISO/IEC 27001:2013 Lead Implementer from BSI in 2017, Project Management for Project Manager from Network Training Center Co., Ltd. in 2017, and ITIL Foundation Certification in IT Service Management from PEOPLECERT in 2017.