FYLD
Márcio Rodrigues is currently the Vice President of Strategic Sales at TechSee, a company specializing in SaaS, Generative AI, and Computer Vision AI technologies. With extensive experience in customer experience management, Márcio co-founded the CXPA UK and serves as a Board Ambassador for the global non-profit organization dedicated to advancing the field. Previously, Márcio held the position of Senior Vice President of Sales at Vizolution, which was acquired by Lightico, and worked as a Management Consultant at InsightNow Ltd, where significant business transformation programs were delivered for major firms. Márcio also served as Sales Director for Ipsos in the UK and Ireland. Educational achievements include programs at Harvard Business School Online, MEDDIC Academy, INSEAD, and Yale University.
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FYLD
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FYLD brings real time, remote site visibility to field force operations, leveraging rich data (video, voice, text) collected by field workforces to build a shared view of operations. It enables data driven decisions to be made in real time, allowing a day's operations to be safely delivered. The shift from reactive, sample based ways ofworking to proactive focused interventions drives rapid and high ROI for customers (2 weeks to ROI, by 6 weeks ROI of 8-12 x license fees).As data sets build up, FYLD customers deploy data led process redesign, dynamic scheduling and break down operational silos, achieving even higher ROI.helps utility field teams and managers to make data-driven decisions in real-time. FYLD strips away the need for time-consuming and burdensome administration, while equipping field workers and team leaders with the insights they need to make better, data-driven decisions.