Will Collings

Will Collings is an experienced customer service professional with a strong background in delivering exceptional customer experiences across various sectors. Currently serving as a Senior Customer Service Adviser at G.Network Communications since April 2022, Will effectively manages high volumes of customer queries while troubleshooting technical issues and ensuring customer retention. Previous roles include Customer Service Advisor at Transport for London, where Will provided world-class service and ensured safety, and Service Coordinator at ABCA Fire and Security, focusing on efficient workload management for engineers. Will also has experience with FTTP Field Support Coordination at Kelly Group and positions at O2 (Telefónica UK), where technical support and team training were key responsibilities. Will holds a Bachelor of Arts in 3D Digital Animation from the University of Hertfordshire and a Foundation Diploma in Design and Applied Arts from the London College of Communication.