Macy Roosendaal

Macy Roosendaal is an experienced CX Manager at Gabb Wireless since October 2021, where responsibilities include project management of customer-facing content creation, maintaining help center structures, and managing social media presence. Prior to this role, Macy served as a Development Coordinator at UC Irvine, handling alumni outreach and fundraising efforts while tracking donor profiles with Salesforce. Previous experience includes a Marketing Coordinator position at FMG Suite, where client collaboration and relationship management were key, and roles at doTERRA International LLC as both an International Recruiter and a Member Services representative, emphasizing communication skills and customer satisfaction. Macy holds a Bachelor's degree in Exercise and Wellness from Brigham Young University and an Associate's degree in General Studies from Utah Valley University.