Gainsight
Marta Zagdańska has a diverse work experience spanning different industries and roles. Their most recent position was at Gainsight as a Product Manager starting in 2023. Before that, they worked as a Senior Product Manager at Northpass from 2022 to 2023. Prior to these roles, Marta was a Product Manager at Showpad from 2019 to 2022, where they were responsible for building the product roadmap and strategy for the Showpad Conversation Intelligence App, collaborating with marketing and go-to-market teams, and delivering features to solve user problems. Marta also worked as an External Lecturer/Expert at Uniwersytet SWPS from 2016 to 2021 and as a UX Research Manager at LiveChat - customer service software from 2018 to 2019. Marta's experience also includes working at Opera Software as a Research Manager from 2018 to 2018 and as a User Research Specialist from 2015 to 2018. Marta has also held roles at Research Park as a Managing General Partner from 2014 to 2015, at Kantar Millward Brown as a Neuroscience Operations Manager from 2012 to 2014, at Politechnika Wrocławska as a Senior Research Consultant from 2011 to 2014, and at Uniwersytet Medyczny im. Piastów Śląskich we Wrocławiu as a Scientific Researcher from 2009 to 2012.
Marta Zagdańska's education history shows that they obtained a Master's degree in Psychology from the University of Warsaw, where they studied from 2001 to 2006. Following that, they pursued a Doctorate in Clinical Psychology at Wroclaw Medical University from 2008 to 2012. More recently, in 2018 and 2019, they attended Uniwersytet SWPS, where they obtained a degree in Service Design.
In addition to their formal education, Marta Zagdańska has also obtained several certifications. Marta completed the Raise The Bar Certified Leader (Level 1) program at Raise the Bar in December 2021. Marta also acquired the Pendo Essentials certification from Pendo.io in July 2021. Further certifications include the Summer Institute in Survey Research Techniques Certificate from the University of Michigan and the Trener certification from Wrocławska Pracownia Psychoedukacji "PLUS". Additionally, they hold the WMH CIDI Researcher certification from the University of Michigan, although no specific completion dates have been provided for these certifications.
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Gainsight
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Gainsight’s innovative customer-centric technology is driving the future of customer success. The company’s Customer Cloud offers a powerful set of solutions focused on customer success, product experience, revenue optimization, customer experience, and customer data, that together enable businesses to put the customer at the center of everything they do.