Kim Michaud

Kim Michaud is an experienced professional in business analysis and process management, currently serving as a Senior Business Analyst for Platform Transformation at Galileo Financial Technologies since July 2021. Prior to this role, Kim was a Senior Business and Process Analyst at Donnelley Financial Solutions from October 2016 to July 2021, where responsibilities included supporting Customer Success staff and creating standard processes and training materials. Kim also held positions as an Account Lead at both Donnelley Financial Solutions and RR Donnelley, focusing on client service and data analysis. Additional experience includes serving as a Senior Project Manager at RR Donnelley and a Production Planner at American Lithographers. Kim holds a Bachelor of Science in Graphic Communication from California Polytechnic State University-San Luis Obispo and an Associate of Arts in Culinary Arts from the California Culinary Academy.