Gannett
Eric Isaacson is a seasoned Customer Relationship Management (CRM) professional and Salesforce.com Certified Advanced Administrator with over 13 years of experience in the field. Currently serving as a Senior Salesforce Administrator at Gannett | USA TODAY NETWORK since January 2018, Eric is skilled in custom configurations, migrations, and integrations within Salesforce. Prior to this role, Eric worked at Gannett DESC from April 2011 to January 2018, where responsibilities included leading the transition from a legacy CRM system to Salesforce for a 225-person sales organization, managing a team of business analysts, and optimizing productivity through tailored solutions, custom reports, and dashboards. Proficient in a variety of tools including Dataloader, Demandtools, and Salesforce Marketing Cloud, Eric has demonstrated expertise in configuring user settings and business processes to enhance operational efficiency.
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Gannett
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Gannett is a subscription-led and digitally focused media and marketing solutions company committed to empowering communities to thrive. Gannett connects communities in meaningful ways through its powerful network, including local media brands in 46 states, iconic USA TODAY, digital marketing services and USA TODAY NETWORK Ventures division.