Mert Kaplan

Mert Kaplan is a skilled professional with experience in product management and marketing, currently serving as a Product Management and Marketing Specialist at Garanti BBVA since August 2021, where Mert successfully launched innovative insurance products via the Garanti BBVA Mobile app. Previously, Mert held positions at NTT DATA Business Solutions Turkey as a Product Management and Marketing Associate, and as a Junior CX/CRM Consultant, focusing on SAP CRM integration for notable clients such as Mobily. Earlier experience includes an internship in Customer Value Management at Vodafone, where Mert contributed to customer analyses and churn reduction strategies. Mert holds a degree in Management Information Systems from Yeditepe University.