Tracy Thompson

Tracy Thompson has extensive experience in customer service and operations management, currently serving as a Reservations Specialist at The Gasparilla Inn & Club since November 2018, where effective sales techniques and tracking tools are utilized to manage reservations. Prior to this, Tracy spent 27 years at OppenheimerFunds, progressing through various roles including Back Office Operations Specialist, where responsibilities included managing an incoming call center and resolving customer inquiries, and Specialized Account Associate, focusing on account application processing with high accuracy. Additionally, as a Compliance & Licensing Specialist, Tracy ensured adherence to regulatory guidelines by monitoring employee activities and reporting any violations to management.