gategroup
Bao Nguyen is an accomplished professional with extensive experience in customer service operations across the airline and food service industries. Currently serving as Sr. Manager of Customer Service Operations at gategroup since April 2022, Bao previously held similar roles at Goldbergs Group and Gate Gourmet, managing operations for major airlines such as Delta Airlines and Virgin Atlantic. Prior experience includes significant positions at Flying Food Group, where Bao focused on quality assurance and account management. Bao holds a Bachelor's Degree in Computer and Information Sciences from City University of Seattle and has completed certifications in ServSafe Management and Seafood HACCP through the National Restaurant Association Educational Foundation.
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gategroup
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gategroup is an independent global provider of products, services and solutions relating to a passenger’s onboard experience. It specializes in catering and hospitality; provisioning and logistics; and onboard products and services to companies that serve people on the move.