GCP Applied Technologies
Dawn Ward is an experienced IT professional with a strong background in global helpdesk and user support management, currently serving as the Global IT Operations Manager at GCP since July 2016. In this role, Dawn oversees various functions including Global HelpDesk, Change/Problem Management, Billing/Purchasing, ITSM, and Customer Service, focusing on enhancing end-user experience and communication. Previously, Dawn held similar managerial positions at WR Grace, where operational effectiveness and strategic growth were prioritized, and gained early experience at Compaq and Vanstar. Dawn holds a Bachelor of Science degree in Business Management from Auburn University.
This person is not in any offices
GCP Applied Technologies
2 followers
They are inspired to influence how the world is built. They are dedicated to the development of high-performance products, the continued pursuit of advancement in construction technologies, simplifying the complexities of construction worldwide and deliver...