Katerina Melen

Katerina Melen is a seasoned professional with extensive experience in IT support and management. Currently serving as Director at General Atlantic since April 2016, Katerina has transitioned through various roles including Business Analyst focusing on Audit and Governance, Information Security, and Infrastructure. Prior to this position, Katerina worked at NYU Stern School of Business for eight years as Desktop Support Manager, where key achievements included leading a support team, implementing new technologies, overseeing major IT projects, and enhancing service procedures. Katerina's career began at NYU as an IT Support Specialist, handling lab operations and equipment management. Academically, Katerina holds a Master's degree in Interactive Telecommunications and a Bachelor's degree in Computer Science, both from New York University.