Ben Wilkerson

Ben Wilkerson is a Senior Account Executive at Genesys, where responsibilities include collaborating with clients globally to address customer experience challenges and showcasing the capabilities of Genesys Cloud for CX transformation. Previous roles include Senior Platform Engineer at Five9, providing pre-sales support and project management, and Senior Implementation Consultant at Genesys, overseeing enterprise solution implementations and capacity planning. Early career experience includes positions at Interactive Intelligence and OneAmerica, focusing on implementation and reporting services. Ben Wilkerson holds a Bachelor of Science in Computer Science and a Bachelor of Arts in Computer Science and Computer Information Systems from Franklin College.