Genesys
Jeff Cannon, MBA CSPO, currently serves as the Lead Business Analyst and Business Intelligence Manager at Genesys, where expertise includes Salesforce, Docebo, and SQL among others. Prior experience includes a role as Senior Business Support Consultant and Business Analyst at Roche, utilizing SAP S/4HANA and Tableau, and as Senior Analyst and MDM Team Lead at Elanco, focusing on SAP and data governance. Previous positions also feature roles in digital product ownership at American Specialty Health, application support at Labcorp, and master data management at Roche, showcasing a strong background in data management, analytics, and various project management methodologies. Jeff holds an MBA from the Indiana Institute of Technology along with a Bachelor of Science in Business Administration from the same institution.
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Genesys
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Genesys is a company that sells customer experience and call center technology to mid-sized and large businesses.