Vincent Jean

Vincent Jean has extensive experience in technical support and customer service, currently serving as a Support Analyst at GeoComm since March 2023. Prior roles include Level 2 Technical Support Representative at OpticalTel and Tech Support Agent at iQor, showcasing a strong background in troubleshooting and client assistance. Earlier experience includes management positions at Cricket Wireless, where Vincent held both Store Manager and Assistant Manager titles, and a role as Front Desk Concierge at Miami Dade College, where responsibilities included assisting students with technology. Additionally, Vincent was the Lead Concierge at SouthBay Club Condo, demonstrating strong organizational and customer service skills. Vincent holds a Bachelor of Arts in Information Technology from Atlantis University and an Associate of Arts in Psychology from Miami Dade College.