Dov Alperin

Dov Alperin is a Customer Care Consultant at GETIDA since October 2020, specializing in providing high-level customer support. Prior to this role, Dov worked at Payoneer from September 2013 to October 2020, where duties included third-tier customer care, management of the customer side of Payoneer's Escrow Service, and collaboration with various internal departments to resolve complex customer issues. Dov has experience in bank transfers, incoming payments, risk analysis, and chargeback procedures, along with skills in SQL and Excel from temporary work in Payoneer's Biz Ops. Dov holds a Master’s Degree and a Bachelor’s Degree in Electrical and Electronics Engineering from Fairleigh Dickinson University, as well as an Associate’s Degree in Engineering Science from Bergen Community College.